The Effect of Forced External Environment Changes on Employees’ Attitudes of Turnover Intention "Field Study on Syriatel Company Employees in Damascus"

Abstract

The study aimed to research the working conditions of workers and their attitudes of turnover intention in terms of being affected by the changes in the external environment which private business establishments have lived during the crisis in the country. To prove the goal of the study, the two researchers designed a questionnaire consisting of (21) paragraphs in order to collect the data. A random sample was chosen at different job levels working in the company amounted to 120 individuals. The questionnaire forms were distributed to them, and by analyzing the data and testing hypotheses using appropriate statistical test, the study reached the result that the changes in the external environment which was represented by unilateral sanctions effecting the social, economic and legal factors through which companies work, had an impact on the employees’ attitudes on the turnover intention in the company under study and their search for other job opportunities.