Evaluating the level of availability of learning organization dimensions in private insurance companies in Damascus Governorate

Abstract

The research aimed to evaluate the level of availability of the dimensions of the learning organization in private insurance companies in Damascus Governorate, by examining five basic dimensions of the learning organization (personal mastery- mental models - shared vision- group learning- systems thinking). The researcher relied on the analytical descriptive approach in the light of the studied society, which includes employees at the upper and middle management levels in private insurance companies in Damascus Governorate, since a soft sample was used with final size(104), the questionnaire was also used as a tool for collecting primary data and analyzing it through the statistical program (SPSS-20). The study reached several results, the most important of which are: there is a high level of each of personal mastery, shared vision, and group learning as dimensions of the learning organization in the studied companies, while the sample was neutral toward the two dimensions of mental models and thinking systems in the studied environment. The study concluded with a set of recommendations related to creating learning structures, supporting the continuous learning process, encouraging the studied companies to introduce new ideas and solutions at work, in addition to unifying employees mental models, thinking frameworks, and studying the internal and external environment to identify strengths, weaknesses, potential opportunities and threats.