The impact of electronic services on achieving customer satisfaction:"a field study on customers of the Citizen Service Center in Damascus Governorate". Damascus University Journal for the economic and Political sciences , [S. l.], v. 40, n. 4, 2024. Disponível em: https://journal.damascusuniversity.edu.sy/index.php/ecoj/article/view/12236. Acesso em: 18 jun. 2026.